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Friday, November 21, 2008

Training Officer - Retail (Kuwait)

Job Location: Kuwait

Job Profile
* Facilitating the training by coordinating trainees, dates, venues, and all the logistics involved with the HR manager, Area Manager and store managers.
* Delivering training to new staff on customer service, selling skills and product knowledge
* Maintaining trackers/records of training sessions received by trainees
* Monitoring evaluation of training in co-ordination with Regional Training Manager and store managers
* Facilitating communication between Training department in UAE and Kuwait
* Maintaining inventory of training kit/stock
* Maintaining training budget
* Reporting to the regional training manager regularly.
* Other related responsibilities are also involved.

Skills & Experience
* Must have a high school diploma or a diploma from a business discipline field.
* Minimum 2 years of experience in a retail environment in the Gulf.
* Excellent communication and presentation skills (spoken and written)
* Excellent written and verbal English skills, Arabic language would be an advantage
* Knowledge of using MS office applications (Office word, powerpoint, and excel)
* Dealing with people in a manner which shows sensitivity, tact, and professionalism
* A vibrant, positive and flexible personality and are able to work with people of different cultures.
* Willing to travel to the Gulf Region


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