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Friday, January 16, 2009

Female Sales Coordinator (SC) [Job Code: SC-106] Karachi

Company Description:
Our client is one of the well-known IT solution provider company (Software House) working from last decade. They are leading IT solution provider group in Pakistan . Their Services offered in various sectors like Automobile, Textile, Oil and Gas, Educational, Media, Telecommunication, Financial and Government. We have following job opening for their Karachi office.

Job Description:
The Sales Coordinator is the face of Sales HQ for all departments within Company acting as the Head Office. The Sales Coordinator is also responsible for monitoring all operational activities related to the project life cycle and reporting to top management. In addition Sales Coordinator is also responsible for Customer Relations that is managing customer relations and strengthening them, and making improvement in Company to enhance the Customer Experience.

· Create reports for management as and when required on data related to queries, proposals and projects
· Maintain a central repository of all important documents and data relevant to Company globally from Head Office perspective that is up to date at all times
· Fulfill requests from different departments within Company for data from the central repository
· Carry out tasks and projects as assigned by the Global Sales Head.
· Monitoring all activity between SD and Sales.
· Take appropriate actions to resolve potential problems and bottlenecks that may arise between SD and Sales.
· Ensure procedure compliance during the complete query to project life cycle.
· Represent Business Relations as the central escalation point for Company customers.
· Gather and continuously monitor customer feedback
· Report to management on customer feedback
· Identify areas of improvement from the customer feedback data and take up issues with relevant departments
· Ensure that corrective action and steps for improvements are taken for identified areas of improvements
· Evaluate the results from improvements and justify actions taken

Requirement:
· Graduation (Preferably in Computer Science)
· Good communication skills.
· MS Office, Windows, Internet and Advanced Basic Computer Skills
· Interpersonal skills

Apply Procedure:
Email your resumes at cv.it@dmkconsultancy.com
Please mention “Job Title or Job Code” in the subject line.

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