Associate SOFTWARE ENGINEER/SOFTWARE ENGINEER ¡V Service Delivery and Incident Management (SDIM)

i2c is an experienced and trusted payments solution provider that helps monetize prepaid programs by providing the most comprehensive and feature rich processing platform, designed to meet the needs of the evolving, Prepaid 2.0 marketplace.

Associate SOFTWARE ENGINEER/SOFTWARE ENGINEER ¡V Service Delivery and Incident Management (SDIM)

Key Responsibilities
„XWork on different problematic areas of application for the identification actual reason of problem e.g.; declined transactions, campaign manager, card track generator, degraded performance, aborted end of day processes etc.
„XProactive monitoring of application performance in every area
„XBased on trend analysis providing feedback to the development, DB or Network groups for fixing the issue or capacity planning
„XWork proactively in case of any emergency situation and engage required resources for rectification
„XIn case priority 1 issue, open conference bridge and get all relevant stakeholders on it till the issue is resolved
„XPreparation of data for reporting and analysis
„XDaily Run Sheet all service e.g.; Execution of schedulers, Summary generation, Campaigns, Alerts, Schedule reports, Track files generations, Application response
„XSettlement and reconciliation with banks
„XAvailability of function for 24X7

Key Requirements
BCS/MCS with 0-1.5 years experience
Have a good computer science knowledge (data structure, Algorithms, Testing, SE, etc) . He can be from QA or Development track. Committed to deliver and possess the analytical abilities for different analysis.

Required Tools and Technologies

Standard SQL, Database management tool exposure, Analytical skills, Good concept of debugging and problem identification

Interested professionals should send their CVs, while clearly mentioning the position applied for in the subject line of email and source of advertisement (Jobs4u) at careers@i2cinc. com